Order support
Cancel or withdraw from an order
Send a clear cancellation or withdrawal statement with your order reference and the email address used at checkout.
Send your request
Use this form for the fastest route, or email us instead if you prefer.
What to include
- Order reference and the email address used at checkout.
- Which items you want to cancel or return.
- For delivered orders, the delivery date if you have it available.
Prefer email?
If the form does not work, open the prepared email below.
Open prepared emailYou can also email info@aberaandco.com.
Withdrawal period
You may withdraw within 14 calendar days after delivery. You do not need to give a reason.
After sending
We respond within 2 business days with confirmation and, where needed, return instructions. See the Returns & Withdrawal policy for conditions and refund timing.