Help & info
Frequently Asked Questions
Find the right information for a piece, an order, or caring for a candle. Product-specific details always appear on the relevant product page.
Where can I find materials, dimensions, and product details?
Open the product page for the current description and specifications supplied through the Abera & Co catalog. Details may differ between pieces and variations.
How do I know whether a piece is available?
The product page shows the current catalog price and availability. For products with options, choose a variation to see whether that exact combination can be added to your bag.
How should I care for a candle?
Read the current candle care and safety guidance before lighting and while using a candle.
Where can I find shipping and returns information?
See shipping and delivery and returns and withdrawal for the current policies.
What if I still need help?
Visit the contact page for order, product, care, or safety support.